help & policies The Uninked

contact us

last updated 11 November 2026

Questions about your card, an order or a gift idea? We're real people in our workshop and we reply fast.

WhatsAppFastest for order questionsmessage us
Emailhello@theuninked.com
For invoices, claims and anything in writing
email us
Instagram@the.uninked
New designs and real orders
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hours

Monday to Saturday, 10:30 am to 7 pm (closed on Sundays and public holidays). Messages outside these hours are answered the next working day.

problem with an order?

Send your order number, an unboxing video and photos within the time limits in our returns & refunds policy, and we'll sort it out.

business details

BrandThe Uninked
Business nameUnique Eyes (sole proprietorship)
AddressUnique Eyes, Plot B206, New Industrial Estate, Road No. 6F, Udhna, Surat, Gujarat 394210, India
WhatsAppmessage us
Emailhello@theuninked.com

grievance officer

Grievance officerS Patel, Grievance Officer, Unique Eyes
Phone+91 63537 31400
Emailhello@theuninked.com (subject: "grievance" + your order number)
WhatsAppmessage us on WhatsApp
AddressUnique Eyes, Plot B206, New Industrial Estate, Road No. 6F, Udhna, Surat, Gujarat 394210, India
Response timeWe acknowledge every complaint within 48 hours with a ticket number and a copy of your complaint as we recorded it, and resolve it within one month. Use the ticket number to ask for the status any time.

Not happy with our answer? You can also contact the National Consumer Helpline: call 1915 or 1800-11-4000, or visit consumerhelpline.gov.in.