help & policies The Uninked

terms of use

last updated 13 November 2026

in short
  • Every card is custom-made from your photo and settings, and engraved exactly as you approve it.
  • Upload only photos you have the right to use. We can refuse photos that break the rules below.
  • Payment is online only, in Indian rupees, through Razorpay. Prices include GST.

Who we are. theuninked.com is run by Unique Eyes, a sole proprietorship. "The Uninked", "we", "us" and "our" mean Unique Eyes. Business address: Unique Eyes, Plot B206, New Industrial Estate, Road No. 6F, Udhna, Surat, Gujarat 394210, India.

By using theuninked.com or placing an order, you agree to these terms. Please read them with our privacy policy, shipping policy and returns & refunds policy.

our products

We make custom laser-engraved products, starting with black aluminium photo cards (85.6 × 54 mm, credit-card size). Each one is made to order with your photo and message. Product photos on the site show real cards; your card will look different because it's made from your photo.

product information

ProductEngraved aluminium photo card with gift sleeve
Net quantity1 unit (1 card + 1 sleeve)
Size85.6 × 54 mm
MRP₹899 (inclusive of all taxes)
Country of originIndia
Manufacturer & packerUnique Eyes, Plot B206, New Industrial Estate, Road No. 6F, Udhna, Surat, Gujarat 394210
Consumer careUnique Eyes, Plot B206, New Industrial Estate, Road No. 6F, Udhna, Surat, Gujarat 394210, India · hello@theuninked.com · WhatsApp

We never post fake reviews, and we don't run fake countdown timers or "only 2 left" messages.

the preview

The personaliser shows a guide of how your card will look. We engrave from your original photo with the crop and settings you choose. Tones and fine detail on metal can differ slightly from your screen. Please check the photo, crop, spelling and dates before you pay: we engrave exactly what you approve.

photo rules

When you upload a photo, you confirm that you own it or have permission to use it, and that the people in it are fine with it being engraved. We may refuse or cancel (with a full refund) any order with a photo or message that:

You stay the owner of your photo. You allow us to use it only to make and deliver your order.

prices and payment

orders

Your order is confirmed when the payment succeeds and you get an order number. We check every photo before engraving. If a photo is too low in quality to engrave well, we'll ask you for a better one before we start.

delivery, cancellation and refunds

See our shipping policy and returns & refunds policy. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

using the site

Please don't misuse the site: no attempts to break in, overload it, scrape it or use someone else's details. The site design, text, logo and our photos belong to Unique Eyes and can't be copied without permission.

our responsibility

We make every card with care. If something goes wrong that is our fault, our responsibility is limited to remaking your card or refunding what you paid for that order, as set out in the returns & refunds policy. We aren't responsible for delays caused by events outside our control.

law and disputes

These terms are governed by the laws of India. If we can't settle a dispute together through our grievance officer, the courts at Surat, Gujarat have jurisdiction, without affecting your right to approach a consumer commission.

grievance officer

Grievance officerS Patel, Grievance Officer, Unique Eyes
Phone+91 63537 31400
Emailhello@theuninked.com (subject: "grievance" + your order number)
WhatsAppmessage us on WhatsApp
AddressUnique Eyes, Plot B206, New Industrial Estate, Road No. 6F, Udhna, Surat, Gujarat 394210, India
Response timeWe acknowledge every complaint within 48 hours with a ticket number and a copy of your complaint as we recorded it, and resolve it within one month. Use the ticket number to ask for the status any time.

Not happy with our answer? You can also contact the National Consumer Helpline: call 1915 or 1800-11-4000, or visit consumerhelpline.gov.in.

We may update these terms. Orders follow the terms in place when they were placed.